A new patient calls your office. Nobody picks up. They call the dentist down the street instead. It happens 15+ times a week at the average dental practice — and each lost patient is worth $1,200/year in recurring revenue.
Dental offices miss 30-40% of incoming calls during business hours
Every missed call is a customer your competitor gets
Your front desk is checking in patients, processing insurance, and handling walk-ins. When a new patient calls during a busy morning, nobody is available. That patient calls the next dentist on Google.
Dental offices miss 30-40% of incoming calls during business hours
Broken crowns, sudden toothaches, and knocked-out teeth do not wait for Monday morning. Patients calling at night expect a response — and will find an emergency dentist who answers if you do not.
27% of dental calls happen outside office hours
Your front desk spends hours every week answering the same questions: Do you accept my insurance? What is the copay for a cleaning? Are payment plans available? These are easily automated.
Insurance inquiries account for 35% of dental office calls
Without confirmation calls and easy rescheduling, no-show rates climb. Every empty chair is $200-$500 in lost production time that cannot be recovered.
Average dental no-show rate is 15-20%, costing $50,000+/year
How Crixin works for dental offices
Books cleanings, exams, and procedures directly into your practice management calendar. Patients pick a time without waiting on hold.
Answers questions about accepted insurance plans, copay estimates, and payment options using your uploaded insurance info.
Asks the right questions about dental emergencies and routes urgent cases to your on-call number immediately.
Collects name, insurance, reason for visit, and preferred appointment time — all before the patient steps through your door.
Answers calls from patients responding to recall postcards and books their hygiene appointments on the spot.
The math is simple
18
Missed calls per week
$300
Avg. revenue per call
$280,800
Lost annually
At 18 missed calls/week and $300 average revenue per call, you are losing roughly $23,382/month. Crixin starts at $99/month — it pays for itself if it captures just one extra call.
Common questions about Crixin for dental offices
Set up in under 5 minutes. No credit card required. No contracts. If you do not love it, you have lost nothing.
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