A person reaches out for help. They call your practice. You are in session. They do not leave a voicemail — calling was hard enough. That person needed you and you never knew. Crixin answers with compassion, collects their information, and schedules the first appointment.
Therapy practices miss 50%+ of calls during session hours
Every missed call is a customer your competitor gets
Therapists cannot and should not answer phones during sessions. But every missed call could be someone reaching out for help for the first time — a call they may not make again.
Therapy practices miss 50%+ of calls during session hours
Reaching out for therapy is emotionally difficult. If the first call goes to voicemail, many people will not try again. The barrier was already high — voicemail makes it insurmountable.
68% of first-time therapy callers do not leave voicemails
Insurance questions, scheduling changes, and cancellations eat into the time you could spend with patients. Solo practitioners feel this most acutely.
Therapists spend 5-8 hours per week on phone-based admin tasks
How Crixin works for therapy practices
Answers with warmth and collects the caller's concern, insurance, and scheduling preferences. Designed for the sensitivity this moment requires.
Books initial consultations and follow-up sessions based on your availability. Collects preferred times and session type.
Answers questions about accepted insurance, copays, and out-of-pocket rates so callers can make informed decisions.
Detects crisis keywords and provides immediate resources (988 Suicide and Crisis Lifeline) while alerting you to the call.
The math is simple
10
Missed calls per week
$175
Avg. revenue per call
$91,000
Lost annually
At 10 missed calls/week and $175 average revenue per call, you are losing roughly $7,578/month. Crixin starts at $99/month — it pays for itself if it captures just one extra call.
Common questions about Crixin for therapy practices
Set up in under 5 minutes. No credit card required. No contracts. If you do not love it, you have lost nothing.
No credit card required. No contracts. Cancel anytime.