Crixin vs Goodcall
Goodcall offers simple AI phone answering starting at $59/month per agent with customer limits per tier. Crixin offers deeper knowledge base capabilities, 25+ languages, and more flexible pricing starting at $0/month.
Side-by-side comparison
| Feature | Crixin | Goodcall |
|---|---|---|
| Starting Price | $0/month (pay-as-you-go) | $59/month (Starter, per agent) |
| Mid-Tier | $99/month | $99/month (Growth, per agent) |
| High Tier | $199/month | $199/month (Scale, per agent) |
| Per-Agent Pricing | No — multiple assistants included | Yes — each AI agent costs separately |
| Customer Limits | None | Unique customer limits per tier; $0.50/extra |
| Knowledge Base | RAG-powered auto-scrape from website | Scripted responses, manual entry |
| Languages | 25+ | English primarily |
| Annual Discount | No — already flat-rate | 30% discount for annual billing |
| Setup Time | Under 5 minutes | 15-30 minutes |
| Custom Knowledge | Learns from website + uploaded docs | Pre-built scripts and flows |
Pricing breakdown
Crixin
Pay-as-you-go: $0.12/minute. Starter: $99/month for 1,500 minutes with up to 3 assistants. Professional: $199/month for 4,000 minutes with unlimited assistants.
Goodcall
Starter: $59/agent/month. Growth: $99/agent/month. Scale: $199/agent/month. Each tier has unique customer limits — exceed them and pay $0.50 per extra customer. Annual billing gives 30% off. Per-agent pricing means multi-location businesses multiply the cost.
The verdict
Similar headline prices, but Crixin includes multiple assistants while Goodcall charges per agent. Goodcall's unique customer limits add hidden costs for growing businesses. Crixin's pay-as-you-go option also means no upfront commitment.
Strengths of each option
Why choose Crixin
- RAG-powered knowledge base from your website — no manual script writing
- 25+ languages vs. English only
- No per-agent pricing — multiple assistants included
- No unique customer limits or $0.50 overage per customer
- Pay-as-you-go option for testing and low-volume use
- Deeper AI understanding from website and document context
Why choose Goodcall
- Simple setup with pre-built scripts for common scenarios
- Good for businesses with predictable, scripted call flows
- 30% annual billing discount available
- Straightforward scheduling and FAQ capabilities
Which one is right for you?
Choose Goodcall if...
Goodcall may work for single-location businesses with simple, predictable call flows (standard scheduling, basic FAQ) that do not need deep knowledge base capabilities or multilingual support.
Choose Crixin if...
Crixin is better for businesses that want their AI to actually know their business deeply. If your callers ask diverse questions about your services, pricing, and policies, Crixin's RAG-powered knowledge base gives more accurate and complete answers than Goodcall's scripted approach.
How to switch from Goodcall to Crixin
Sign up for Crixin and paste your website URL
Your knowledge base is built automatically in minutes
Test Crixin with sample calls to verify answer quality
Update call forwarding from Goodcall to Crixin
Cancel your Goodcall subscription
Frequently asked questions
Why switch from Goodcall to Crixin?
The main reasons businesses switch are: deeper knowledge base (Crixin learns from your website vs. scripted responses), no per-agent pricing, no customer limits, and multilingual support.
Does Goodcall have a better AI than Crixin?
Goodcall uses scripted call flows while Crixin uses RAG-powered responses from your actual website content. Crixin gives more accurate, context-aware answers because it understands your business holistically.
Is the pricing really comparable?
At face value, both offer $99 and $199 tiers. But Goodcall charges per agent and per unique customer over limits. A multi-location business with 3 agents on Goodcall's Growth plan pays $297/month vs. $99/month on Crixin.
Can Crixin handle the same scripted flows as Goodcall?
Yes, and more. Crixin handles scripted scenarios like scheduling and FAQ, but also handles open-ended questions because its knowledge comes from your full website content.
See for yourself — try Crixin free
$20 off your first month. No contracts. Set up in 5 minutes and compare with your own business calls.